CX Audit for High-Growth Businesses

This Pre-Recorded CX Audit is a digital product designed to address customer experience (CX) challenges faced by self-employed professionals, small business owners, and rapidly growing startups.

It provides an affordable and structured approach to optimize CX systems, reduce response times, and automate customer service processes.

The audit includes a 30-45 minute video, a step-by-step action plan, a customer inquiry prioritization system, recommended CX tools, and downloadable guides.

The audit covers key areas such as identifying CX pain points, streamlining customer support, automating customer experience, and leveraging CX for retention and monetization. It offers practical strategies for handling inquiries at scale, setting up AI-driven chatbots, and using tools like Zendesk, HubSpot, and Zapier.

Features & Benefits:

✅ Personalized Pre-Recorded CX Audit (30–45 min video) – Get a deep dive into your customer interaction flow, common pain points, and areas for automation & delegation.

✅ Step-by-Step Customer Service Optimization Plan – Simple, actionable improvements to handle messages, inquiries, and complaints.

✅ Customer Inquiry Categorization Template – Learn how to prioritize and automate customer messages with AI and chatbots.

✅ Exclusive List of Tools & Automations – Discover the best affordable CX tools for content creators (chatbots, helpdesks, VA services).

✅ Replay & Action Guide PDF – Follow along with a structured PDF guide containing key takeaways from the audit.